Providing HouseCalls Online and Parent Advice Messages on your website offers your patients and community members a self-service option: instant access to symptom decision-support information 24 hours per day. This strengthens your role as their healthcare resource and builds loyalty. The content sets can be custom-labeled to add value to your brand; not that of a third-party vendor (WebMD, Harvard, etc.).
Health systems who license HouseCalls Online have noted that today’s parents and young adults prefer using online tools for health information versus picking up the telephone. The usefulness of the symptom checking tool promotes repeat visits to your organization’s website, enhancing its web traffic and overall perceived value.
Key Benefits for your Patients and Consumers
The content
- offers decision support, not merely health information
- helps to quickly determine how sick the adult, their child or loved-one is
- recommends the appropriate response: if and when they need to call their doctor
- provides steps to relieve symptoms of minor injuries and illnesses
- establishes a trusted source for healthcare advice: your organization
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