This "Answer Set" provides parents with step-by-step instructions regarding their most commonly asked questions. The content was originally written to support physician office staff manage phone calls for advice. It includes topics on behavioral problems, eating/nutrition concerns and health promotion. The 145 messages are a great complement to the Symptom Checker.

The content is also well-suited to augment Medicaid program offerings, in that it enhances access to health and decision-support information.

Like the symptom checker content, it is available in MS Word, rtf, html, and MS Access.