This set of topics provide step-by-step instruction for parents regarding the most commonly asked questions received by primary care practices. The content is designed to offload practice staff, through its use on the Internet or as audio recordings. The content is geared toward parental issues, including topics on newborn care, behavioral problems, chronic illness care and health promotion. It contains 272 topics.

The content is also well-suited to augment Medicaid program offerings, in that it enhances access to health and decision-support information.