A gif illustrating the interface of AppCatalyst's Symptom Checker

Customizable Mobile Patient Engagement Apps

Your mobile app is the virtual front door of your organization. Today, people spend 5 hours a day on average on their phone – and 90% of this time is spent within apps. Connecting with your patients and customers via an app is no longer a luxury — it is an expectation of the consumer and a necessity for the organization. Building an app from the ground up can be expensive and time consuming. AppCatalyst (the team behind the Self Care tools) provides a simple, effective solution for healthcare organizations with our Customizable Engagement App platform. We can help you achieve an effective mobile strategy to:

+ - Attract and engage patients

  • Provide decision support digitally to your audience 24/7, allowing you to support patients beyond and between face-to-face encounters
  • Create opportunities for more frequent engagement beyond traditional healthcare services
  • Reinforce your brand through push notification messages, supporting positive health practices in your customers’ everyday lives
  • Add the symptom checker to your existing app, to boost utilization and interactivity

+ - Drive business to your facilities and services

  • Connect users with your facilities, contact center and telemedicine service
  • Direct consumers to the appropriate care provider in your organization, based upon their health needs
  • Send push notifications to remind users of events and health maintenance actions
  • Drive portal utilization via direct linkage or application binding

+ - Reinforce your brand, even when your customers are at home

  • Mobile apps and website tools are customizable to your brand
  • Drive the initiatives that are central to your business objectives
  • Support consumer education using clear, conversational language; formatted for easy skimming and uptake

EXTEND YOUR BRAND

Integrate our tools and content with your brand and services.

Symptom Checker

Find a Location

Find a Doctor

Access Patient Portal

Schedule Appointment

Virtual Visit

Register for Event

Pay my Bill

Parenting Advice

First Aid Instructions

Make a Donation

Browse Services

Contact Us

Push Notifications

Track Meds & Allergies

CareCatalyst Application Platform

Our cross-platform native mobile applications are connected to our CareCatalyst content management system, Symptom Checker API and other web services so that they always show the most current content.  You and our customer support team can manage the content in your application, preview changes and schedule/publish updates to your app at any time, without submitting updates to the app store.

New app developers might not realize the cost of updating a native mobile application or that the iOS app store review process can add days to your app update process.  Our data-driven apps can be updated at any time with minimal overhead.  The content management systems make it easy to create a new version of content for your app, review the changes and publish the update with the click of a button.  This saves you time and ensures that your users always have the most up-to-date information about accessing your services.

Our platform helps you provide accurate, up to date information in your native mobile application at a low cost.

Customizable container app screenshot from AppCatalyst, showing mobile apps for healthcare and self-care.
Google analytics results for AppCatalyst client using our hospital apps and Symptom Checker

CASE STUDY

A Children’s Hospital in the Midwest uses our container app and tools to provide their customers with self care-focused iPhone and Android apps. Their mobile apps utilize our pediatric Symptom Checker, First Aid support, Parent Advice, and Medication Tracker tools; as well as Map It, Find a Pediatric Specialist, Request an Appointment, and Visit Our Website features. For the period of March 2017-March 2018, there were:

  • 8,534 users
  • 46,784 sessions

During this period there were 1,159 conversions created for the hospital that led to pediatric care. These included:

  • 250 Find a Pediatric Specialist requests fulfilled
  • 138 Directions to the hospital provided
  • 249 Find a Children’s Emergency Department requests fulfilled
  • 104 Request for an Appointment fulfilled

Our Process

No two mobile healthcare solutions are the same. Our team combines consultative skills and advanced application design and engineering to deliver apps and web-based tools that meet your healthcare organization’s needs and objectives. Our engagement apps and web tools are created on robust platforms and ready for you to customize. To help you plan for and receive the ideal solution for your organization, we listen first. Then we discover, design, and implement.

READ MORE
The AppCatalyst team discussing a project and planning how to help the client optimize their mobile apps for healthcare, self-care, and triage

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