Supporting Scheduling Decisions within MyChart
More self-scheduling options are available to patients through MyChart than ever before:
- in person appointments,
- virtual/video visits.
Integrating the Symptom Checker within MyChart Website and MyChart Mobile offers timely decision support – just as patients and parents are considering which option to choose. Placing a ‘Symptom Checker’ link within MyChart menu provides patients the ability to assess their symptoms and determine what action they need to take and when (how soon). Our health system clients have found placement near “Schedule an Appointment” or “Talk to a Doctor” to result in the most use.